BPM Center of Excellence

We are experience in defining the scope and focus of BPM centers of excellence.  We have helped companies, we have written about this and spoken about it.  We understand that creating this type of group requires the creation of collaborative relationships with the business managers who will be supported as well as the different areas in IT - such as applications, data managment, security, and infrastructure.

Our approaches are proven and focus first on setting expectations and gaining approval.  Through the ADDI methology we can help you provide consistently outcomes with underlying models and information that fit together with those of other projects to form an enterprise view of the business.  We also understand that governance is key and we can help you define performance management, data quality, and other standards and link to your current standards in IT and productions areas.

We believe that all companies will one day leverage BPM/BPMS to support rapid change and that control over this capability will be critical to the success of the comapny.

BPM/BPMS CoE

• justification
• design
• standards identification and defintion
• performance management and measurement
• governance definition
• staffing